Employee assistance program (EAP)

Help keep your employees happy, healthy, and productive with our tailor made EAP programs, suitable for both small and large businesses.

What is an Employee Assistance Program (EAP)?

EAP’s, also referred to as workplace, workforce assistance programs or employee well-being programs refer to a collection of initiatives within an organization to promote healthy lifestyles among employees. American Wellness Center offers a unique mix of corporate and workplace services and customized well-being programs that help individuals from any professional background to address stress and strains of work life. Today EAP’s are a vital part to the total compensation package and being part of wellness package. American Wellness Center based in Dubai Healthcare City specializes in EAP for corporates.

Who are the best candidates for EAP?

The modern, fast paced, and ever-expanding corporate world brings unique challenges to everyone from managing directors to managers to supervisors, team leaders and the team members. The constant pressure to do more and faster, the expectation that employees be ‘on-call’, the feeling of burn out, and electronic communication has aftereffects on mental and emotional wellbeing of workforce and managers as well. Most people feel demotivated because of emotional and psychological issues. AWC EAPs are designed to help employees overcome their shortcomings and eradicate the root cause of the problem.

Why are EAPs essential?

A recent survey reveals that over 70% of employees globally suffer from work stress or a chronic health condition. This costs 35% productivity loss to companies. Employee assistance wellbeing programs keep your employees healthy and productive, helping you reduce this productivity loss.  Mental health EAP’s can identify:

• Workplace Stress and Burnout
• Depression and /or Anxiety
• Drug Dependencies
• Post-traumatic stress
• Pain management
  
• Adjustment Disorders
• Eating Disorders
  
• Trauma and Crisis Counselling
• Counselling for Phobias
• Learning and Emotional Difficulties
• Chronic Pain Counselling
• Psychological Assessments
  
• Performance and Goal setting
  
• Emotional and Psychiatric Difficulties
• Bereavement
  
• Critical Incident Stress

What can we offer at AWC Dubai?

We believe everyone should have access to quality care, so our clinic is open to all who seek wellness. We offer compassionate treatment in welcoming, confidential environment, where our mission is to help all our clients achieve optimal health and well-being.

Typically, our Mental Health EAP includes any or more of these services in combination:

• Intake assessment
• Clinical or counselling psychologist assessment
  
• Face-to-face brief intervention counselling
• Health information
• Consulting services
• Coaching and group activities
  
• On-site briefing sessions
• On-site Workshops
• Customized / tailored Seminars (on requested topic)
• Wellness Trainings (on requested topic)
• Planned telephone counselling

Corporate Online Program

(For Managers & supervisors)
We offer 100% online model for workplace online programs. Your employees have access and can book an online consultation with us. Our professionals provide help and support to overcome work related stress and or personal anxiety, depression, and other mental health issues through online therapy and follow up tele-consultations where feasible.  

How does our Corporate Online Program work?

• AWC offers to register your employees with us for a certain period (based on agreement) for mental health support.
• During this time your employees will get access to directly book with AWC for consultation with our mental health professionals.
• These consultations can be online or face to face (based on the contract agreement with employer)
• AWC Dubai will directly bill to employer for these consultations.
• A record / data of consults provided will be shared with employer at the end of each month with bills without clinical information.
• Employer can buy and limit the number of consults per person / manager
• AWC team of professionals offer the post EAP program improvement facts / charts based on evidence based tools and calculations.

What are the Benefits of a Corporate Online Program?

This program is specially designed for managers and supervisors to bring personal transformations that result in healthier, better functioning, more satisfied and productive team members ultimately.

What are the Objectives of a Corporate Online Program?

American Wellness Center based in Dubai Healthcare City offers an Employee Assistance Program that supports your human resource goals to improve employee job performance, attendance, productivity, job satisfaction and overall wellness. Specific objectives are to:

• Assist the organization and its managers address performance, productivity and behaviour issues.
• Help employees in identifying and resolving personal concerns, including, but not limited to, health, marital, family, financial, alcohol, drug, legal, emotional, stress, or other personal issues that may affect job performance.
• Encourage appropriate use of medical and mental health benefits.
• Reduce turnover, accidents, and behavioural risks in the workplace.
• Help the organization create an atmosphere that values the employee as an important asset to the success of the organization.
• Assist in managing critical incidents at the workplace.

Employee Happiness – Happiness Matters Program

This program is offered in the form of lectures, webinars, seminars, and interactive workshops in group settings. The group size can be based on employer needs and type of program offered.

How does a Happiness Matters Program work?

• Our highly qualified mental health care professionals will investigate the category of employer based on work nature, staff needs and requirements and then arrange customized program to be delivered through evidenced based and result oriented tools.
• This service can be availed upon request where a prearrangement must be made with AWC minimum 10 days prior to program.
• The cost of such lectures is subject to the selections of services from online to onsite and if the interactive workshops are requested towards the end of program.
• The employer is responsible for the cost of such programs under direct billing.
• The employer has the choice to choose one or combination of services for one time.
• AWC team of professionals can prepare (upon request) the post EAP program improvement facts / charts based on evidence-based tools and calculations.

What are Objectives of a Happiness Matters Program?

• Value positive emotions and learn to generate them when needed
• Achieve greater control over problem behavior, repetitive, negative and stressful thinking through mindfulness
• Build relationships through capitalization, purposeful connections, and by reducing one’s use of social media.
• Reduceing negative attitude to positive events by introducing variety and using one’s own strengths
• Take initiative in spreading good deeds to build a climate of social trust
• Develop a positive lifestyle and implement goals to follow-through and be responsible.

Customized Therapy Sessions

Overcoming problems requires adopting new habits and a healthy lifestyle. At American Wellness Center our highly qualified mental healthcare professionals and certified coaches are expert to help minimize the stigma around mental problems and make employees feel comfortable.

A customized session is prepared for each employee taking into consideration the individual needs. Ref to our corporate page where all the further details and programs are mentioned. Usually, this service can be availed upon request booking with AWC clinic face to face or online sessions.

American Wellness Center offers discounts based on the contract with the employer on yearly basis. Contractual-Services

What are the Objectives of Customized Therapy Sessions?

• Assist individuals to address performance, productivity and behaviour issues.
• Help clients resolving personal concerns, that may affect job performance.
• Encourage appropriate use of medical and mental health information.
• Increase performance and help behavior improvement.
• Addressing burnout, procrastination, and time management.
• Assist in managing critical incidents in the workplace.

AWC Dubai team of professionals offer the post EAP program improvement facts / charts based on evidence-based tools and calculations.

What are the Employer’s Benefits for Customized Therapy Sessions?

• Return on investment  
• Lower medical claims  
• Decreased use of mental health insurance  
• Reduced turnover
• Reduced absenteeism
• Increase employee productivity
• Reduce risk of litigation each year
• Decreased workplace violence
• Improved employee morale
• High quality services at a low cost

We encourage the employer to have more information to realize the potential gains, not only through increased employee mental health, overall wellness but also peak work performance, which directly impacts on the companies’ bottom lines. We believe more and more companies are noticing the benefits and adding EAP’s to their employee benefit programs and those who already implemented them are finding new innovative benefits to add.

Visit us in Dubai Healthcare City or give us a call.